Case Management

Case Management and other supports to families, youth and seniors

Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the consumers’ needs. ERFSC utilizes evidence based practices to work with families and seniors. ERFSC engages and provides case management and/or facilitates supportive services to families as directed by CFSA via its Review, Evaluate, and Direct (RED) Team referral process. ERFSC also provides short-term, supportive assistance to families considered “Community Prevention” in nature that have been referred.


ERFSC provides prevention and early intervention services to prevent children and families from entering into the child welfare system and stabilize families to ensure that the needs of their children are being met. The referral sources include CFSA, private welfare agencies and families.


Project Connect, developed by Children’s Friend in Rhode Island helps keep children safe and families together. In September of 2015 East River Family Strengthening Collaborative (ERFSC) implemented Project Connect which provided in home services for substance affected families referred by Child and Family Services Agency (CFSA).
Catholic Charities Archdiocese of Washington (CCADW) provides this intensive, home-based service for on average 1 year to families. Through the assistance of Far Southeast Family Strengthening Collaborative (FSFSC) and CFSA, ERFSC monitors CCADW and its success.
Project Connect families receive Intensive home-based services, substance abuse assessment and monitoring, relapse prevention, family assessment and counseling, assistance with transportation, court advocacy and nursing assessment and services. In addition, Project Connect will link families to substance abuse treatment agencies, child care, health care, housing, family assessment and counseling, educational links, mental health services, legal services and medical services.


HOMEBUILDERS® is a nationally recognized, evidence-based family preservation program designed to strengthen families, keep children safe and prevent out-of-home placement or safely reunify children with their family following a removal from home. HOMEBUILDERS® provides intensive in-home crisis intervention, counseling and life-skills education for families who have children at imminent risk of placement or have children in placement that cannot be reunified without intensive services. East River Family Strengthening Collaborative (ERFSC) contracted by Child and Family Services Agency (CFSA), is the lead agency providing technical assistance in the implementation of the Homebuilders® Program.


ERFSC provides financial guidance and skill building to residents in Ward 7 to enable them to better manage their financial situation. This includes budgeting, credit resolution, banking and better financial leveraging and planning.


ERFSC facilitates and coordinates employment support for families and youth by providing linkage to potential employers, employment and vocational training programs, and employment readiness programs.


ERFSC works with the Mayor’s Office to employ Ward 7 youth as part of the Summer Youth Employment Process. We typically host with 2-6 youth each year over the Summer and provide them with essential office skills which helps in their development and transition into the workplace.


ERFSC provides access and training and supports to parents, caretakers, caregivers, and anyone who acts in a parental role. We work with parents referred by CFSA through our Safe and Stable Families Program, and all other referrals including self-referrals through our Parent Education and Support Program. We provide instruction and preparation through a variety of parenting curriculums including Effective Black Parenting, Chicago Parent Program, Parent Empowerment Program, and Nurturing Parent Program. In addition, we provide a number of workshops on a variety of topics including Drug Awareness, Domestic Violence, Anger Management, and Violence Prevention.


Youth Aftercare consists of case management and supportive services provided to youth leading up to, and for two calendar years following the youth’s transition from the child welfare system to independence.


The BT Reach program is in the third year of the HOST Demonstration Project. This partnership between the District of Columbia Housing Authority, the Urban Institute and East River Family Strengthening Collaborative began in 2013 with conversation regarding the implementation of a nationally recognized two generation demonstration project focused on providing intensive case management and supportive services to resident of the Benning Terrace Community for three years. The objective is to address key barriers to self-sufficiency including poor physical and mental health, low levels of literacy, lack of high school graduation, and a history of weak connection to the labor force.


The KEEN (Keeping the Elderly Eating Nutritiously) is the ADRC (Aging, Disability & Resource Center) Lead Agency for Ward 7 Senior Services. It is a comprehensive program dedicated to providing quality services which enables seniors to maintain happy, healthy, active and nutritiously balanced lives. The program operates from 5 different centers throughout Ward 7. Funded by The Office on Aging, the mission is to provide those services necessary to keep seniors living in their home and community.


The Weekend Nutrition Program is a Saturday program which focuses on health promotion, nutrition counseling and transportation services. Seniors enjoy a wide range of recreational and social activities including games, arts and crafts, movies, shopping trips, and a healthy meal.


The Washington Seniors Wellness Center, the first of 6 Wellness Centers in the city, is a health partnership promotion between the DC Office on Aging and ERFSC. The programs offered are based upon a healthy lifestyle promotion through awareness and self-responsibility for health. The centerpiece of WSWC is health education, which is delivered through classes, discussions, lectures and presentations. The interconnection of the recreational and social impacts help to cement the concept of wellness which permeates the Center.

ERFSC has three senior services programs.  In order to participate, participants must be a DC residents, 60 years and over, with a desire to explore health and wellness within a group setting.

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